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New Cash Advance Guidance & Updated Operating Standard

We are excited to announce that an in-depth guidance document on cash advance requests and reconciliations has been released! This guidance outlines how to request cash advances and how to appropriately reconcile them within ConnectCarolina. This document is located on OSR’s Resources web page.

OSR has also revised the Operating Standard – 500.14 – Cash Advance and the corresponding Operating Standard – 500.14, Procedure 1 – Cash Advance Requests & Reconciliations, which clarifies the advances to third parties and reconciliation timeliness.

Please email with any questions.

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