Services and Support

Services and Support

The Clinical Research Support and Operations team provides centralized support through Engagement, Navigation, and Operations. We connect and strengthen the clinical research community, guide teams to the resources and expertise they need, and deliver operational support to facilitate efficient, compliant, and high-quality clinical research.

Engagement

Advocacy for Clinical Research

  • Advancing and representing the needs of the clinical research community across UNC-Chapel Hill and UNC Health.
  • What you’ll find:
    • Community advocacy initiatives
    • Policy and process engagement
    • Workforce development efforts
    • Opportunities to provide feedback

Research Community Connections

  • Connecting research teams with the people, services, and communities that support clinical research.
  • What you’ll find:
    • Research Support Services
    • Clinical research communities and networks
    • Training and professional development
    • Collaboration and engagement opportunities

One UNC Clinical Research

  • Offering a centralized hub for clinical research resources, services, tools, and guidance.
  • What you’ll find:
    • Available research services
    • Study lifecycle resources
    • Training and educational opportunities
    • Tools and guidance for research teams

Research Orientation and Onboarding

  • Providing foundational training for personnel who are new to clinical research at UNC.
  • What you’ll learn:
    • Human subjects research requirements
    • UNC research resources and support services
    • Study startup processes
    • Key contacts for research teams

CRNH Support

  • Assisting research teams in navigating the clinical research landscape and identifying appropriate resources and support.
  • What you’ll find:
    • Assistance identifying appropriate support services
    • Guidance on study startup and operational processes
    • Help resolving barriers and navigating institutional requirements
    • Coordination across offices involved in clinical research

Liaison Services

  • Facilitating communication, coordination, and problem-solving among research teams, institutional offices, and leadership.
  • What you’ll find:
    • Facilitation of cross-functional discussions
    • Coordination among research support offices
    • Escalation and resolution of operational challenges
    • Opportunities for stakeholder engagement and feedback

Operations

DSMB Oversight

  • Providing independent oversight to help ensure participant safety, data integrity, and study compliance.
  • What you’ll find:
    • Protocol review and safety oversight
    • Ongoing study monitoring
    • Review of adverse events and safety concerns
    • Recommendations regarding study continuation and modification

PI Investigational Drug Management

  • Supporting investigators in meeting requirements for the management of investigational drugs.
  • What you’ll find:
    • PI responsibilities and requirements
    • Compliance guidance
    • Documentation and recordkeeping expectations
    • Training and support resources

Institutional Approval Support

  • Guiding research teams through institutional approval requirements prior to participant enrollment.
  • What you’ll find:
    • Institutional Approval requirements
    • Submission and review guidance
    • Study startup information
    • Policies and frequently asked questions