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To simplify the expense reconciliation process and reduce the financial impact of booking through Concur Travel/World Travel Inc, University Finance has implemented a central method of payment for World Travel Agency Fees, effective Oct. 18, 2022. For more information see this memo.

These fees include:

  • Fees incurred for online reservations as well as agent-assist reservations
  • Booking or re-booking airfare, hotels, car rentals, and/or train tickets
  • World Travel Agency fees assessed for reservations booked via CABS for Students and Guest Travelers

These fees will now be paid centrally and travelers will no longer need to reconcile separate fee transactions on their expense reports in Concur. Travelers will no longer see World Travel Agency Fees charged to their T&E Card, the Airfare Direct Bill Card, or to their personal credit card if they are booking business reservations and paying out of pocket.

For any questions on this announcement please contact OSPCommunications@unc.edu.

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