New Users

New Users

Note: If you are already a customer of any UNC-CH core, you can skip to Step 2: Request Training or services

On this page:

Step 1: Register an iLab Account 

Note: If you are already a customer of any UNC-CH core, you can skip to Step 2.

If you are associated with the University of North Carolina, and have an ONYEN: 

  1. Go to Carolina Microscopy’s iLab website. 
  2. Click on “Register” (top right corner) and select “Register using UNC credentials”. The system will guide you through the rest of the account creation process. Choose your PI as the lab to join (not Carolina Microscopy). 

If you are NOT associated with the University of North Carolina: 

  1. Go to Carolina Microscopy’s iLab website. 
  2. Click on “Register” (top right corner) and select “Register for an iLab account”. The system will guide you through the rest of the account creation process. 

Step 2: Request Training or services 

  1. Sign in to Carolina Microscopy’s iLab website (“Sign in” button, top right corner) using UNC (internal users) or iLab credentials (external users). 
  2. Select the Request Services tab and click on the Request Service button next to the service of interest (light microscopy training, electron microscopy training or sample preparation, workstation analysis training). 
  3. Fill out and submit the appropriate form. We will be in touch ASAP. 

Step 3: Confirm payment method is in place 

Financial authorization must be in place before you can use a microscope or receive services.

If you are NOT associated with UNC-CH, pay by credit card or submit a PO number to your Carolina Microscopy contact.

If you are associated with UNC-CH, you need financial authorization within iLab to use at least one chart field string (CFS). This will pay for microscope time and services at Carolina Microscopy. This financial authorization must be provided by your PI or your lab’s financial manager (if one exists). Carolina Microscopy staff do not have the power to authorize funds. Authorization to use a CFS in iLab can be activated by your PI or lab’s financial manager in either of two ways. If you are running into problems, please email [email protected] with a description of the issue, and cc [email protected] on the communication. 

Option 1

Your PI or lab financial manager can send an email to [email protected] saying: 

I, [PI or lab financial manager], authorize [your name] to use fund [chart field string] to pay for services in the Microscopy Services Laboratory. 

If your PI or lab financial manager wants to empower other lab personnel to authorize funds, they can include that request in the same email. 

Option 2 

Your PI or lab financial manager can authorize the funds directly using our iLab site: 

  1. Sign in to Carolina Microscopy’s iLab website (“Sign in” button, top right corner) using UNC credentials (use ONYEN and password). 
  2. Once logged in, look for the link in the left hand menu that says ‘my labs’ or ‘my groups’. Hover-over and select your lab. 
  3. To assign an Account Number to a member of your lab, find the member in the above list where it says, ‘Manage Account Numbers.’ Select the checkbox(es) to the right of their name for the Account Number(s) you wish to assign them. 
  4. Set an auto-approval amount if you do not wish to approve service requests below a certain dollar amount. To do this, select the ‘Members’ panel and enter a dollar amount in the ‘Auto Pre-Approval’ amount and click ‘save settings. 

View a comprehensive guide to everything PIs or lab administrators can do with iLab. 

What if I don’t know who my financial manager is? 

Log into our iLab site, click on “my profile” at the top right, click on “labs”, click on your lab’s name. In the list of lab personnel, you will see some icons associated with each one on the far right. People that have a “$” icon are financial managers and can authorize funds.