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Excerpt from a talk given by John
D. Kasarda at the General Alumni Association forum "Understanding
the Attack on America." Kasarda is Director of the Frank Hawkins
Kenan Institute of Private Enterprise and professor of management
and of information technology and e-commerce at the Kenan-Flagler
Business School.
hese
tragic series of events will impact the lives of those at all levels
of the socioeconomic ladder and the ultimate competitiveness and
prosperity of this nation and other nations. The twenty-first century
will be the aviation century, just as the eighteenth century was
driven primarily by seaborne commerce, the nineteenth century by
railroads, the twentieth century by highways and automobiles and
trucks. Forty-two percent of the value of world trade goes by air
today.
The United States economy is involved in a complex reticulated
supply chain that comes down to affect you as a consumer, affects
people producing parts and components in Thailand, Brazil, or Mexico,
and the way the stock exchange operates in New York. If you listen
to business educators like Peter Drucker or economists such as Lester
Thurow or futurists such as Alvin Toffler, they’re all saying the
same thingthat logistics will determine the future of America’s
competitiveness, and increasingly today logistics is tied to aviation.
We really have moved into what many people may call the fast century.
Not only in terms of travel by business people and faculty, but
in particular in the way in which goods move around the country
and around the world. A laptop computer produced here in the Research
Triangle Park is really not manufacturedit’s assembled. The integrated
circuits come from Japan; (the disk drives from Singapore; the glass
screen from Mexico; the electrical system from Thailand; the keyboard
from Taiwan)mostly by air. In the pharmaceutical industry and biotechnology,
which are so critical to this region’s economy and to the country’s
economy, almost all of that product goes by air. Everything from
digitized automobile parts to fresh-cut flowers, seafood, and agricultural
products are increasingly moving by air.
Why is that the case? Because the fundamental drivers and priorities
that shape today’s industry are increasingly based on speed and
agility. It’s also interesting what we have learned in business
schoolfirms, at least those in the production sector, no longer
compete. The competing unit is the network, the system, or the supply
chain. So when Dell computer leapfrogged over Compaq computer as
the number one producer of laptops and PCs, it wasn’t Dell competing
against Compaq, it was Dell’s global supply chain competing against
Compaq’s global supply chain. Much of Dell’s production was done
around Panang, Malaysia, then parts were shipped to the Dallas–Fort
Worth area, where they were assembled, and then the product delivered
to the customer, usually by air express. So speed and agility have
become critical, even in our daily lives.
When you order a book from Amazon.com, do you just simply ask for
two-to-three weeks delivery? No, you want two-to-three days delivery.
Despite the death of the dotcoms, e-commerce is increasingly growing
in importance, and 70 percent of products that are moved, whether
it’s business to business or business to consumer, go by express.
After the events of September 11, speed and agility are going to
take a step backward because of security. You’re going to wait in
line longer. Our products are not going to move as fast. There will
be many more security checks in the cargo holds and of the products
that are shipped on our freighter aircraft.
All of this is going to have an impact on our businesses, on you
as personal travelers, and in general on our daily lives, including
what is served at home for dinner. ...And, it’s going to affect
all of our lives in terms of the basic feelings that we all have
when we go onto an aircraft. Aviation will be viewed differently
by everyone because commercial aviation was recently used as a weapon.
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